Education & Experience
5 to 10 years of experience. Education: UG: BE; PG: MBA. Openings: 2.
Oracle CX • Contract
Senior Functional Consultant (Oracle CX)
About the Role
We are looking for an experienced Senior Functional Consultant – Oracle CX to join our team on a contract basis. You will work with clients to gather business requirements, design and configure Oracle CX solutions, and support implementation and enhancement projects from start to go-live.
Reference: RR26825
Key Responsibilities
- Lead requirement workshops and translate business needs into Oracle CX solution designs.
- Configure Oracle CX modules (Sales, Service and related applications).
- Prepare functional design documents, test scripts and user training materials.
- Support testing, deployment, go-live and post-go-live activities.
- Work closely with technical teams and client stakeholders to deliver on time.
Required Qualifications
Skills & Platforms
Oracle CX Sales / Service Cloud, Requirement Gathering, Solution Design, Client Communication
Practice & Engagement
Oracle CX practice. Contract position.
Soft Skills
Client-facing communication, ownership, mentoring of team members and teamwork.
