Process Efficiency
Automated workflows across departments reduced cycle times significantly.
CASE STUDIES
Docusign-Driven Automation for Oracle Fusion Applications at Deyaar
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Processes Digitized
Customer KYC, broker registration, employee onboarding, insider relations reporting and property booking now run on Docusign.
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Fusion Applications
Docusign is embedded into Oracle Fusion CX, Procurement, HCM and ERP.
The Challenge
Deyaar, a leading real estate developer and property management company in Dubai, sought to modernize and streamline critical business processes across customer onboarding, broker registration, HR, compliance and property sales.
Traditional manual processes created paperwork overload, delays in approvals, compliance risks and inconsistent data entry, with fragmented onboarding across departments and lengthy turnaround times for customers and employees.
Stakeholders previously had to come in person to fill out paper forms, which was both time and resource consuming.
The Solution
By embedding Docusign eSignature into Oracle Fusion Cloud Applications, Deyaar digitized end-to-end processes. Customer KYC forms create contacts in Oracle CX, approved broker registrations create suppliers in Oracle Procurement, and new-hire documents feed directly into Oracle HCM.
Employees declare insider relations through Docusign with submissions stored securely for audits, and customers sign property Booking and SPA forms digitally, with signed documents integrated into Oracle ERP workflows.
In the news: 4i and Docusign Launch Oracle CX Orchestrator, Advancing Intelligent Customer Journeys
- Customer KYC and Broker Onboarding
- Employee Onboarding and Insider Relations
- Booking and SPA Form Submission
Business Impact
Regulatory Compliance
Digital audit trails and secure document storage ensure adherence to regulations.
Improved Experience
Customers, brokers and employees benefit from faster, paperless interactions, with less physical storage and easier tracking of approvals.
PAPERLESS
Seamless Integration
Oracle Fusion applications serve as the backbone, with Docusign driving secure digital execution.